How to update Add-Ons if not on the Update Add-Ons Menu item

Jul 4, 2022

What do you do when your site's core versions isn't considered compatible with a version of an add-on? It can be tricky and might not work correctly, but if you want to test it out, try these instructions assuming the name of the add-on is XXXXX.

Note: this may break your website. Only attempt this if you know know what you are doing and working on a copy of your site for testing.

  1. Navigate to your MarketPlace Projects page and “Release From Project” the XXXXX Add-On.
  2. Navigate to your profile in MarketPlace (the head icon) and click on Purchase History.
  3. Under the Edit Profile click on Licenses on the right hand side
  4. Click on the black text “download archive” which will save the package onto your computer.
  5. Next FTP to your web server and delete the XXXXX folder in the /packages directory.
  6. Extract the ZIP archive that you downloaded in step 4 to your local computer.
  7. Upload the XXXXX folder to the /packages directory on the server
  8. Open your Concrete CMS site and navigate to the dashboard, Click on the “Extend Concrete” item
  9. You will see XXXXX is still listed as the old version
  10. Click on the dashboard menu item “Updated Add-Ons”
  11. You will see that you can now update the installed version of XXXXX. Click Update and you are now complete.
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