Conversation Management

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Conversations in Concrete CMS enable interactive discussions on your website, allowing users to comment and engage directly on your content. This feature is particularly useful for fostering community interaction through guestbooks, forums, or comment sections.

Adding a Conversations Block

To incorporate a conversation into a page:

  1. Edit the Page: Navigate to the desired page and enter edit mode.
  2. Add Block: Click on the area where you want the conversation to appear and select Add Block.
  3. Choose Conversations: From the list of blocks, select Conversations.
  4. Configure Settings:
    • Attachments: Decide if users can attach files to their messages and set limits on file types and sizes.
    • Notification Settings: Configure how users are notified about new messages or replies.
    • Display Options: Choose how messages are displayed, including sorting and threading options.
  5. Save: After configuring, save the block and publish your changes.

Managing Conversations

To oversee all conversations on your site:

  1. Access Dashboard: Go to the Dashboard.
  2. Navigate to Conversations: Select Conversations > Conversations Management.
  3. Moderate Posts:
    • Approve or Delete Messages: Review messages awaiting approval and manage existing posts.
    • Search and Filter: Use keywords or status filters to locate specific messages.

Moderation Tools

To maintain a respectful environment:

  • Banned Words:
    • Configure: Go to Dashboard > System & Settings > Conversations > Banned Words.
    • Setup: Create a list of words or phrases to be filtered from conversations.
  • Permissions:
    • Set: Define who can post, attach files, or moderate conversations under Dashboard > System & Settings > Conversations > Permissions.

By effectively utilizing these features, you can foster engaging and well-managed discussions on your Concrete CMS website.